Florida Insurance Licensing Practice Exam

Which of the following statements about Florida's Code of Ethics for Adjusters is FALSE?

1. An adjuster shall not provide favored treatment to any claimant

2. An adjuster shall not advise a claimant to refrain from seeking legal advice

3. An adjuster shall put the duty for fair and honest treatment of the claimant above the adjuster's own interests

4. An Adjuster owes fair and prompt treatment to their own company's policyholders only

The correct answer is: An Adjuster owes fair and prompt treatment to their own company's policyholders only

Florida's Code of Ethics for Adjusters applies to all adjusters and their interactions with all parties involved in the claims process, not just their own company's policyholders. Option A is correct because an adjuster is required to treat all claimants equally. Option B is incorrect because an adjuster is allowed to provide advice to a claimant, as long as it is not advising them to refrain from seeking legal advice. Option C is correct because an adjuster is expected to act with the highest level of ethical standards and put the claimant's interests above their own.